Shipping policy

1. Order Processing & Dispatch We process and pack all confirmed orders within 1–3 business days before handover to carriers.
2. International Shipping & Delivery Timeline Standard international shipping takes 7–14 business days. Transit time is subject to customs and local logistics delays. Expedited shipping can be selected at checkout.
3. Shipping Rates & Transparency Shipping fees are calculated based on package weight and delivery location. All charges are visible at checkout, with no hidden extra costs.
4. Customs Duties & Import Taxes Import duties and taxes may apply to international parcels. These fees are borne by the recipient. Please check your local customs rules before ordering.
5. Packaging & Shipping Protection Robust protective packaging is used to safeguard items in transit. Optional shipping insurance is available at checkout for high-value goods.
6. Delivery Inspection & After-Sales Support Inspect your package on arrival. Take photos and contact us immediately if packaging is damaged. Notify us within 48 hours after delivery for product defect claims, and we will provide proper solutions.
7. Customer Support Our service team is available to answer questions about tracking, customs and shipping issues.

Thank you for shopping with us. We keep improving our logistics service for a more reliable shopping journey.